DESKBEL CARE

The AI Patient Host
for modern clinics.

Answer. Inform. Book.
Reschedule. Convert. 24/7.

One natural conversation connecting patients to your treatments, prices, professionals and real appointment availability. Phone first, with the same Patient Host available across web and messaging.

A bright, thoughtfully appointed dental treatment room
CONNECTED CARE. A MORE HUMAN FRONT DESK.

THE PATIENT JOURNEY

From the first question to the next appointment.

  1. Ask
  2. Understand
  3. Inform
  4. Find
  5. Book
  6. Manage
01

Treatment intelligence

Answers from the clinic’s approved knowledge.

02

Prices & commercial rules

Authoritative pricing, financing and approved offers.

03

Real appointments

Find availability. Book, reschedule or cancel.

04

One Host, every channel

Phone first. The same Patient Host across web and messaging.

05

Human escalation

Clinical or sensitive matters reach the appropriate professional.

Reception desk in a modern healthcare facility
THE FIRST POINT OF CARE.ONE PATIENT HOST. EVERY CONVERSATION.

THE INTELLIGENT FRONT DESK

Your patients still call.
Now every call can be answered.

DESKBEL CARE brings your Patient Host to the phone—answering naturally, explaining approved treatments and prices, finding real availability and managing appointments 24/7.

Answers naturally

Handles patient calls, questions and follow-ups in natural conversation.

Knows your services

Uses the clinic’s approved treatment, service, price and financing information.

Books in real time

Finds actual availability and creates appointments in the connected calendar.

Changes and cancels

Patients can manage existing appointments naturally during the call.

Hands over when needed

Clinical, sensitive or requested conversations can reach the appropriate professional.

CARE doesn’t only answer.
It calls.

DESKBEL CARE can contact patients for authorized appointment reminders, confirmations and scheduling changes. If plans change, the Patient Host can find another available time and reschedule during the same conversation.

APPOINTMENT REMINDER → RESCHEDULEDILLUSTRATIVE CONVERSATION

  1. CARE

    “Good morning, I’m calling to remind you about tomorrow’s appointment at 15:30. Can you confirm?”

  2. PATIENT

    “I can’t make tomorrow. Do you have Friday afternoon?”

  3. CARE

    “I have Friday at 15:00 or 17:30 available.”

  4. PATIENT

    “17:30.”

  5. CARE

    “Perfect. I’ve moved the appointment to Friday at 17:30.”

EXPERIENCE CARE IN YOUR ENVIRONMENT →

Choose your field and experience its dedicated Patient Host on web and phone.

CARE ENVIRONMENTS

Built around your care.

One DESKBEL CARE platform.
Configured for the way you work.

ONE PLATFORM

One intelligence layer.
Every front desk.

GET DESKBEL.Care ↗
Phone firstComplemented by web & messaging
TreatmentsPricesLocationsPractitionersAppointmentsCommercial rules

One Patient Host. One authoritative system. Every conversation.

Phone and web use the same approved treatments, prices, practitioners and appointment authority.

Natural conversation on top. Authoritative business systems underneath.

Approved information and administrative assistance. Clinical decisions remain with qualified professionals.

DESKBEL CARE

Your AI front desk for phone and web.

One Patient Host answers patients, uses your approved treatments and prices, and works with your calendar to manage appointments.

01

AI PHONE FRONT DESK

Answers calls and talks naturally with patients.

02

TREATMENTS & PRICES

Provides information using the content and prices approved by your practice.

03

APPOINTMENT BOOKING

Checks calendar availability and manages booking.

04

CHANGE / CANCELLATION

Patients can reschedule or cancel an appointment.

05

CALENDAR INTEGRATION

DESKBEL CARE works with the calendar authority configured for your practice.

06

WEB PATIENT HOST

The same Patient Host is also available on your website.

07

ITALIAN + ENGLISH

The current CARE experience is available in IT / EN.

08

HUMAN HANDOFF

When needed or requested, conversations can be directed to your staff according to the available configuration.

Capabilities depend on the approved content, connected calendar and configuration accepted for your practice.

PLANS & VOLUMES

1. Choose your monthly call volume.

All monthly plans use the same CARE platform appropriate to your implemented configuration. Plans primarily differ by included inbound-call volume.

DESKBEL CARE

CARE 400

€189 / month

400 inbound calls included per month

DESKBEL CARE platform included

CHOOSE CARE 400

DESKBEL CARE

CARE 750

€239 / month

750 inbound calls included per month

DESKBEL CARE platform included

CHOOSE CARE 750

DESKBEL CARE

CARE 1200

€299 / month

1,200 inbound calls included per month

DESKBEL CARE platform included

CHOOSE CARE 1200

FOR NETWORKS

CARE HIGH VOLUME

CUSTOM

For networks, multi-location groups and high-volume operations.

  • Multi-location
  • Dedicated volumes
  • Enterprise integrations
  • Centralized management
  • Centralized Cards / commercial rules
  • Dedicated capacity planning
LET’S TALK

Outbound calls, reminders and confirmation workflows are configured according to the practice’s requirements and are not part of the stated inbound-call allowance.

For usage above your selected plan, contact us for the most appropriate configuration.

ONE-TIME IMPLEMENTATION

2. Choose how you want to implement DESKBEL CARE.

Implementation and monthly service are priced separately.

CARE PHONE & APPOINTMENTS

FROM €290 ONE-TIME

Start with telephone care and appointment workflows.

  • Phone integration
  • Appointment availability
  • Booking
  • Rescheduling
  • Cancellation
  • Calendar configuration / integration
  • Human handoff configuration
START WITH CARE

CARE CONNECTED

FROM €490 ONE-TIME

Includes Phone & Appointments, extending CARE into your clinic’s digital Patient Host.

  • Treatment Cards
  • Approved prices
  • Clinic information
  • Web Patient Host
  • Phone + web connected to the same CARE authority
  • IT / EN configuration
  • Patient information journeys
CONNECT YOUR CLINIC

CARE COMPLETE

FROM €990 ONE-TIME

Includes Connected for a complete digital front-desk transformation.

  • Complete clinic website overhaul / rebuild
  • CARE Patient Host integrated throughout the website
  • Treatment and pricing presentation
  • Appointment journeys
  • Phone connection
  • Responsive desktop / mobile implementation
  • IT / EN website presentation
TRANSFORM YOUR DIGITAL PRESENCE

Final implementation cost depends on your existing systems and the required integration scope.

Bespoke PMS or telephony engineering is scoped separately. Enterprise and multi-location projects are scoped separately.